Virginia Beach Auto Repair

The Napa BP car maintenance team is excellent

A huge shout out to Napa car care On lynnhaven. ADREAN kept me updated and had my Jeep in and out. He kept in contact with me about what was going on with warranty and just making sure I was in the loop and that I understood everything that was going on. In my opinion, I do believe they are affordable, and when there was an issue with the part that they ordered, they tested it and figured out it didn’t work for my jeep so they did their due diligence to order another part to make sure everything runs smoothly and it has been running smoothly. For a female, I felt safe and I felt that he was being honest and upfront, and the paperwork reflects that. I will bring My Jeep Here without a worry. Everyone there was very polite spoke to me when I came in and when I left A+ on everything. Thank you, NAPA car care on Lynnhaven!

Said was low on gas, so they put some in to check. They told me $ 20 on.the phone (which was more than needed). But when I picked it up they told and charged me $40 . No one gave them permission to put any in, none the less $40.00. It is a very old car, but blowing $40 more was ridiculous. I could go on and on, but if you notice they just write a nasty reply. Personally I notice them talking down.to women. Talking g with other women patrons I. The past , they agree. So much more I tell you all, but they would just have a snotty reply. Getting a new car now and will NEVER go there again. And I will pass the word on my opinion.

Staffs were very polite and acted in a professional manor.

Nice convenient place for a car repair. Customer service Adriane is professional and explained to me what is going own to car.i’m glad that he told me all the details what was wrong to my car so that I can be ready for my next service . Thanks for the necessary adjustment that you did in order to pass state inspection. See you on my next service.

Love this place. Customer service was great. I definitely recommend this place to others.

Great communication and good work done fast. I'll be a returning customer.

They were patient and answered all my questions several times over a couple weeks.

I am delighted with the quick service and excellent job provided when I had a problem with my vehicle. I have had service provided at this location several times and am pleased with the experience. MJ