Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
1

Went for my state inspection sticker. Friendly, service quick enough. Was told I needed a ‘headlight service’ for an extra $120 because the plastic lenses were cloudy. The problem is that after 3 days, the headlights are clouding over again. When I pay $120 for a service expect it to last more than a couple days. Super disappointed. Feel like I was taken advantage of. Big scam alert from this cowboy!

Mr. Sean, Please call the shop 7573914078 and ask for Melissa. We can not see you here in our system. We never heard or see the restored headlights became cloudy in 3 days. You paid for Napa Genuine headlight restoration kit and we used the same. Accept our apologies and bring the vehicle back so we can resolve the issue. Thank you. MGT Napa BP

- NAPA BP - Lynnhaven Parkway
5

Used them for the first time this week, great to have a shop in the neighborhood! I do most of my own work but some things can’t be done at home. Entire team was friendly and polite, and the service was performed quickly and very well. I would recommend them and will use them in the future when the need arises.

5

Very polite and wonderful service! Upfront and honest plus thorough!

Thank you for bringing in your 2012 Audi for Diagnostics Sandra! We are glad to know our team exceeded your expectations with their kindness and effective communication. Thanks for your feedback here at google. MGT Napa BP

- NAPA BP - Lynnhaven Parkway
5

5

Great service,in and out quickly!!

5

My wife and I would want to express our gratitude to NAPA BP and their management team for creating a secure and welcoming environment. The staff is kind and competent, and the office is kept immaculate. They can handle any circumstance since their mechanics are the best in the business. In addition to installing my brakes and changing all of my fluids, they also performed a safety check on my car. I am at a loss for words about how amazing these are. Actually, everything about my experience was excellent—from the first phone contact to the appointment. The staff claimed there would be no problem as they would wait for me till I arrived when I phoned them back to let them know I would be arriving late. Whoa! This demonstrated to me how Their dedication to providing excellent customer service and expertise were truly remarkable. I was informed and kept up to speed on every step of the process by NAPA BP. Ultimately, the cost was just an added bonus. I didn't have to dispute anything, not even the cost. They are fantastic. They are my new mechanics because of their excellent customer service, and I will be bringing my priceless truck to them for routine preventative maintenance. I discovered them on the internet website. Thus, give them a call to get your car or truck serviced if you require auto repairs and preventive maintenance. They are the best store in the community. Many thanks to the NAPA BP crew for providing the greatest service I've ever had.

Mr. Floyd, Your review made our one of the best day. We are thrilled to know our team exceeded your expectations with their kindness and effective communication. Your continued trust in us is greatly appreciated, and we're eager to assist you in the future. MGT Napa BP

- NAPA BP - Lynnhaven Parkway
5

5

5

Fast service!

5