Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
5

Eric is the best!

Thank you Jeremiah for a review that is going to make Eric's day so good and our shop to be proud that we have a good review. We appreciate your business and trusting us. MGT Napa BP

- NAPA BP - Holland Road
5

My service was quick and affordable….. I have not had any issues since service was rendered

5

Fast and efficient job, I will recommend them with my friends and family!

1

I brought my SUV for the state inspection to this business on Tuesday morning. My SUV has always been maintained properly, no problems, no defects, all proper dealer inspections done on time, etc. So I brought it to them running perfectly. In the afternoon came to pick it up, it passed inspection and had an updated sticker on. But somehow it would not start after they "inspected" it. I told them that I arranged for the tow and will be taking it to official Jeep/Dodge Hall dealership to figure out what is suddenly wrong with my vehicle and I left. Returned in few hours to meet the tow truck driver at my car's location and decided to start it out of curiosity. It started normal and at that hour Napa BP already closed for the day. I took it to Auto zone to check battery, alternator, etc. It passed all the tests and battery health was good. Long story short, I believe nothing was wrong with my Jeep to begin with but something might've been tweaked in it so it won't start and I will go back Napa BP looking for their car repair services. Once they realized I am not utilizing their services for it and about to take it to official dealership that might figure out what has been tweaked they put it back within those few hours that I waited at home for the tow truck. Needless to say, next year both of my vehicles aren't going to this place for the inspection, I will take them to the official Hall dealership for state inspections. Find a different place if you don't want to have a strange experience like mine. Comment about made up things about supposedly my inspection report. My husband took the car in, so whatever issues you post in the reply aren’t mine, because it wasn’t under Natalia’s name. The review is about the location near intersection of Lynnhaven Pkwy and Dahlia Dr.

5

This Napa group was professional, efficient and effective. Very good customer service. Will go back for future service.

5

Professional workers, Very knowledgeable and experienced. Work completed on time.

1

I brought my SUV for the state inspection to this business on Tuesday morning. My SUV has always been maintained properly, no problems, no defects, all proper dealer inspections done on time, etc. So I brought it to them running perfectly. In the afternoon came to pick it up, it passed inspection and had an updated sticker on. But somehow it would not start after they "inspected" it. I told them that I arranged for the tow and will be taking it to official Jeep/Dodge Hall dealership to figure out what is suddenly wrong with my vehicle and I left. Returned in few hours to meet the tow truck driver at my car's location and decided to start it out of curiosity. It started normal and at that hour Napa BP already closed for the day. I took it to Auto zone to check battery, alternator, etc. It passed all the tests and battery health was good. Long story short, I believe nothing was wrong with my Jeep to begin with but something might've been tweaked in it so it won't start and I will go back Napa BP looking for their car repair services. Once they realized I am not utilizing their services for it and about to take it to official dealership that might figure out what has been tweaked they put it back within those few hours that I waited at home for the tow truck. Needless to say, next year both of my vehicles aren't going to this place for the inspection, I will take them to the official Hall dealership for state inspections. Find a different place if you don't want to have a strange experience like mine.

5

Everything is done very quickly and efficiently, very pleasant attitude to clients. I liked everything, the price is pleasant.

5

5

It was a wonderful experience. Both gentlemen were professional and quite knowledgeable. I knew my car was in great hands with the staff at the location.

Dear Kentrena, We love to see your google response. Thank you for taking time sharing your experience and supporting your local repair shop. MGT NAPA BP

- NAPA BP - Lynnhaven Parkway