Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
5

1

I was told my vehicle failed state inspection for three items. Wiper blades, chip in taillight housing, and rust on the brake rotors. The wipers work fine, no smearing or impact on visibility, but ok, no big deal. The taillight housing had a small chip I had not even noticed, on the very outside border of the housing, not in the lens area, but ok, I replaced them both. But the big ticket item was for rust on the front rotors, $800 + estimate for front bearings / rotors (which are one unit on my truck). I ordered $180.00 rotors online to install myself, received the wrong ones, sent them back, had to pay the return shipping. I decided to pull the rotors, they had very minor surface rust that came off easily with brake cleaner...I checked the inspection sheet to make sure I had not missed anything, and what do you know...nothing about brakes was even on the actual inspection sheet...Won't be going back.

5

Excellent customer services, explained everything but didn't try to pressure you into getting things that were not urgent only the items that were truly needed.

5

5

Polite and friendly. Very helpful.

Mr. Perchak, You deserve friendly and helpful service, thank you so much for your review. Gratefully, MGT, Napa BP

- NAPA BP - Lynnhaven Parkway
5

My daughter had her car inspected here and told me about it, so I decided to try them. It took less than an hour for my state inspection. The staff was courteous and professional and upon my leaving I told the guy behind the counter that I'd definitely be back. I finally found a place I can trust. Many thanks!!

5

The staff at Napa BP at Lynnhaven are friendly and helpful. They let me know what else my car needs to get repaired. I’ll be coming back to them again!

5

We came in on a Saturday for state inspection and was helped by Eric. The staff here were very helpful and friendly. Had to leave to get a new tire and they were very flexible with us and understanding to our situation. We walked away with a valid sticker by the end of the day plus they replaced our tire. Very productive experience and quick service. Would definitely come back next time!

Mr. Danielle, You deserve friendly and helpful service, thank you so much for your incredible review and for taking a moment to highlight the shop and Eric's efforts. Gratefully, MGT, Napa BP

- NAPA BP - Holland Road
5

Great experience and great staff. Fast and easy service

Mr. Charles, You deserve friendly and helpful service, thank you so much for your incredible review and for taking a moment to highlight the shop and Mich.'s efforts. Gratefully, MGT, Napa BP

- NAPA BP - Lynnhaven Parkway
5

I came in for a state inspection and they were able to perform my inspection within 3 hours of me dropping my car off.

You deserve friendly and helpful service, thank you so much for your incredible review and for taking a moment to highlight the shop and Mich.'s efforts. Gratefully, MGT, Napa BP

- NAPA BP - Lynnhaven Parkway