Virginia Beach and Norfolk Auto Repair

I came in to use a Groupon voucher for a wheel alignment, and they redeemed my groupon voucher, but they didn't even perform it. They also gave me some phony list of a bunch of things wrong with my car, making it seem like my car was just gonna fall apart if I kept driving it, and used those as reasons for why my alignment wasn't performed. Thankfully, I have a good personal mechanic that let me know that list was pretty much bologna, and Groupon was able to refund me for that wasted money. I know not to come back here again. Just hustlers looking for money. Fellow women, beware. Some mechanics see us and think they can milk us dry because they think we don't know any better.

Cheapest gas in area if you pay cash. Good clean full convenience store.

Good place

Got gas here, didn't go in store, sometimes they run deals on gas on Thursdays

Great shop to get work done at!! Very responsive and very knowledgeable guys. Every issue I have ever had with any of my vehicles they have fixed and showed me how to avoid it from happening again and or how to fix it next time around. Also got all of my cars aligned there and still drives straight as an arrow!! Wouldn’t go to any other shop these guys are rockstars!! Highly recommend!!

I brought my vehicle in for a tire balance and alignment and did not have either completed. My truck is lifted with a negative offset on the tires. I was informed that due to this, they can not perform the requested maintenance. I was still presented with a bill. When I questioned why they replied with, because the technician put it on the lift and then realized it could npt be done. Looking at my vehicle it is clear that it has a lift and negative offset. The charge was 78% of what the original cost would have been and it was labeled on the receipt as a suspension diagnostic, which I never requested. I asked for the print out of the reading on the alignment and was told there was none. Needless to say I will not be returning here for service and will be reporting them to the Virginia Attorney General as a consumer complaint.