Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
5

Went for a state inspection. Both men working at this location were friendly and helpful.

Dear Joelle, Thank you for taking time and reviewed here on Google. Our mission is to provide ethical and excellent automotive repair to all our customers. We are thrilled you were able to experience the core values that provide the foundation for the work we do. Thanks again for your recommendation to all.

- NAPA BP - Holland Road
1

After turning my truck in for a 100,000 mile check up on a Saturday, I got the truck back in non-working order. Oil Light on - Check engine light on, basically the engine was wrecked. I will never go there again, even for a state inspection. I would never recommend d them for anything.

Mr. Koegle, Sorry for the situation you had. Upon checking with the Tech, you came in with engine noise and wanted to perform 100k tune up which is he performed first and later diagnosed that you have broken, loose stretched chain and bad oil pump which needs to be fixed as well. And you approved to do the work. The Tech even stayed late Saturday until 9 PM to complete work on your vehicle due to the number of calls the Garage receiving from you and so you can drive to DC. The Tech even waived his 14 hours Labor time ($1,259.30) due to late delivery of your vehicle when you came to pickup vehicle . We tried every effort to accommodate you and the situation. We informed you that we have shortage of Tech. Please call the Garage if this does not sound right to you. Or let us know what else we can do to have a Happy Customer again. Management

- NAPA BP - Holland Road
5

Mr. Sam Thank you for taking time and gave us 5 star review.

- NAPA BP - Holland Road
4

Ms. Cynthia Thank you for taking time and gave us 4 star review.

- NAPA BP - Holland Road
5

Mechanic is amazing ask for Eric

Mr. Joy Thank you for your review.

- NAPA BP - Holland Road
5

Thank you for taking time and give us a good 5 star thump up.

- NAPA BP - Holland Road
1

I told you I haven't been there.

Ms. Margaret, Reviews and rating on Google really mean to our business and customers. We understand you never tried our services and you left us with 1 star rating which has dropped our overall rating on google. Please remove your 1 star rating. Thank you in advance Management.

- NAPA BP - Holland Road
5

great customer service

Ms. Brown, Thank you so much for your kind words. We really appreciate your business and look forward to working with you again in the future. Thanks again.

- NAPA BP - Holland Road
5

It is my second time and the experience is great. I get my rewards points and $5 off my gas.

Thank you so much for your kind words. We really appreciate your business and look forward to working with you again in the future.

- NAPA BP - Holland Road
5

Mr. Shumaker, Thanks for a 5 star thumps up.

- NAPA BP - Holland Road